My first week of work is done. I now know a lot about how to help people and where to find information about helping people. I know more about Amazon and its products too. I’m even more excited to get out on the floor and start answering calls because I’m more confident that I can do it and that it could be a little fun (helping people is always nice).
I am tired at the end of the day though. Guess I’m not used to having to get up at 7 and work until 5. I’m hoping that I’ll get used to it and be more awake in the evening.
A few highlights from last week:
- Getting a rubber duck for being on the winning trivia team (we won by 1/2 point)
- Getting to listen in on calls and see how the associates handled them.
- Getting to answer an actual customer’s email!